2013 Ford Focus automatic transmission

Car: Ford Focus
Year: 2013
Variant: 2.0
Categories: Gearbox & Clutch
repaired £2400 . Thirteen months ago and it’s gone again. Juddering into gear to start so took it to my Ford independent dealer and it’s gone completely. They had to push it back into the workshop. Too big a job for them and have told me it’s a specialist job which they are not equipped to do. I’m gutted and disappointed. Surely Ford are aware of this. A law suit in the USA brought about Ford made to repair this known fault free . Here in the UK they don’t even acknowledge the problem. Just a a loss of what to do. It’s a 2013 fully loaded- full service history and only 69k covered.
Posted: Jun 25, 2023 (10 months ago)
Well documented and repaired under warranty by Ford / compensated by Ford
Posted Jun 26, 2023 (10 months ago)
Replying to post by whittingehame:
Well documented and repaired under warranty by Ford / compensated by Ford
How did you achieve this may I ask?
Posted Jun 26, 2023 (10 months ago)
For many years these older Focus cars with the powershift transmissions throughout the world were subject to software updates , TSB s , recalls and compensation but now long , long gone
Posted Jun 27, 2023 (10 months ago)
Replying to post by whittingehame:
Well documented and repaired under warranty by Ford / compensated by Ford
Ford would have to stand over your gearbox if they took £2400 fro. You and its not worked , seems like a corner has been cut in its repair , I,d contact Ford headquarters for a full complaint on this one , Be pushy as they will try to palm you off , but if you have rebuild receipt then tell them you,ve already taken legal advice and this is why your on the phone with them .
Posted Jun 27, 2023 (10 months ago)
More crap advice . It's an independent garage specialising in Fords , NOT a dealership , so nothing to do with Ford
Posted Jun 27, 2023 (10 months ago)
Replying to post by whittingehame:
More crap advice . It's an independent garage specialising in Fords , NOT a dealership , so nothing to do with Ford
Here we go , I,m trying to help the customer as I,ve been through this type of thing before , He should have went to ford dealership in 1st place but anyone charging more than £1500 for any gearbox repair , by law will have to stand over it , if you don't know then don't get involved, I will always give my best advice and never run anyone else down , This is a small world with lots of problems , Its nice to help reduce them rather that add to them , Have a good one
Posted Jun 27, 2023 (10 months ago)
You really have no idea what you are talking about " anyone charging more than £1500 for any gearbox repair , by law will have to stand over it ," total rubbish . Even if it had a years warranty it would have expired since the repair . Your advice is useless and does not help anyone .
Posted Jun 27, 2023 (10 months ago) Edited on Jun 27, 2023 (10 months ago)
Thank you for the advice guys. Looking for help not arguments- I really appreciate any advice but please be civil about it when posting.
Thank you 🙏
Posted Jun 27, 2023 (10 months ago)
I get angry when I see people , usually unqualified and not knowing what they are talking about giving bad advice that does not help members .My advice is given from a lifetime in the motor trade . mechanic , foreman , service manager , running different franchised dealerships and own garage . This guy has just appeared tonight and starting answering other months old posts with bad advice which I have had to correct . Apologise to yourself , I dont usually react this way . On other bigger forums I am on as a Mod / Admin I can delete the bad posts , warn him and ban if needed . Once again my apologies to you for getting involved with this
Posted Jun 27, 2023 (10 months ago)

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