2019 Vauxhall Grandland X spark plugs

Car: Vauxhall Grandland X
Year: 2019
Variant: 1.2 Turbo
Categories: Engine & Drivetrain
Car lost power on busy motorway, after 2 weeks wait,dealers diagnosis was car requires new engine due to spark plug fault.
My car has been well maintained and within owners handbook manual, vauxhall website. I have provided both service book and service invoices as required by vauxhall but still,they will not cover the new engine under the warranty. They have now magically produced a bog standard, non branded service schedule with my engine number on it stating I should have serviced my car to that. This document I have never witnessed until now, also requires both customer and dealer signature., this one is blank. I keep challenging but getting nowhere. I have a solicitor involved but still going round in circles.
I would like to know if this is a known fault with 1.2 Turbo engines, especially with Vauxhall, citreon and Peugeot cars?
Posted: Mar 10, 2023 (1 year ago)
From a previous post by a member on same subject , might be of interest to you

My problem is spark plugs 2nd set of spark plugs fitted to my 69 plate Grandland X in just over 12 months and 14 thousand miles since last set fitted and now can't buy the orgional fitted plugs anywhere
2019 Vauxhall Grandland X Grandland X Problem Details
MY car lost power a engine light came on saying engine fault repair required, turns out yet again FOR THE SECOND TIME I needed new spark plugs My problem is spark plugs 2nd set of spark plugs fitted to my 69 plate Grandland X in just over 12 months and 14 thousand miles since last set fitted and now can't buy the original fitted plugs anywhere. Question is , is this a problem just with my car or is this a common fault i have heard about

I got a Print out from my Garage that says. The reason for the misfire is .
Engine Misfire: All models with 1.2 turbocharged engine 03/18
Cause: unsatisfactory design of spark plugs.
Remedy: Fit Modified spark plugs.
It would appear however that ,despite my mechanics best effort in locating plugs That there are no Modified spark plug available at this time for these cars.
so im not sure what to do next it would appear to me there is clearly a fault


However the dealership was contacted by my garage and asked for spark plugs . They could not supply them as the cant get any as no one makes them or any modified plugs for that car. IT is my understanding it only affects Grandland x from around 2019 /2021 when changes were made to these cars apparently, but don't quote me on that as i am not 100 percent sure on that fact but i am trying to find out,. it is also my understand that NGK no longer make spark plugs or modified plugs for this car.
So still at a bit of a loss. I am in contact with vauxhall and I am on to my fourth escalation up the chain of command

We have just broken down on the M40, same problem and symptoms, only 9,000 miles, 69 plate, costing £350 to get us home plus £120 for extra accommodation!! Then the repairs as our turbo is affected
Answered Aug 12, 2022 (6 months ago)
Avatar
Tracey Marsden
3 points

That's round about the time my first set were replaced at 10,000 miles when I broke down and was removed by recovery. The next time was at 24,000 miles . Only 14,000 miles since first new set
so two new sets since new car purchase. This can't be right . And on top of that you can't buy the original or adapted spark plugs anywhere. As no one makes
them.
Answered Aug 14, 2022 (6 months ago)
Avatar
James seymour
1 points

Replying to post by James seymour:
However the dealership was contacted by my garage and asked for spark plugs . They could not supply them as the cant get any as no one makes them or any modified plugs for that car. IT is my understanding it only affects Grandland x from around 2019 /2021 when changes were made to these cars apparently, but don't quote me on that as i am not 100 percent sure on that fact but i am trying to find out,. it is also my understand that NGK no longer make spark plugs or modified plugs for this car.
So still at a bit of a loss. I am in contact with vauxhall and I am on to my fourth escalation up the chain of command
Posted Mar 10, 2023 (1 year ago)
Did any of you get a resolution to this? My Vauxhall Grandland X (2019) has had the same issue where my spark plugs have broken and gone into the engine meaning that I need a brand new engine fitted.
I have also been told by Vauxhall that it’s my fault that I didn’t get the spark plugs changed even though it’s got a full service history.
Vauxhall UK therefore won’t pay for the repair. I’m struggling to fight my corner knowing that from a consumer point of view I’ve done everything right.
Posted Apr 14, 2023 (1 year ago)
Replying to post by Paul Brooks:
Did any of you get a resolution to this? My Vauxhall Grandland X (2019) has had the same issue where my spark plugs have broken and gone into the engine meaning that I need a brand new engine fitted.
I have also been told by Vauxhall that it’s my fault that I didn’t get the spark plugs changed even though it’s got a full service history.
Vauxhall UK therefore won’t pay for the repair. I’m struggling to fight my corner knowing that from a consumer point of view I’ve done everything right.
Paul, I am the same. 8 months and my car is still lying in the garage.
I have just wrote to watchdog and motor ombudsman, maybe worth you trying that too? Fingers ? as Vauxhall are a disgrace.
Posted Apr 15, 2023 (1 year ago)
Good advice from Pauline Ferrie , terrible situation that needs to be resolved . Or seek legal advice ?
Posted Apr 15, 2023 (1 year ago)
I do have a solicitor involved but the legal costs are crippling, hence why I'm trying other routes before I make my final decision on court proceedings.
Posted Apr 15, 2023 (1 year ago)

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