Jan 25, 2016 (4 years ago)
Hi. Car has done 85000 and full service history. My query relates to this statement made by Vauxhall further to a Watchdog investigation into power steering problems:
Vauxhall statement to Watchdog on Meriva steering:
"Vauxhall takes any product issues which may impact the behaviour of the vehicle very seriously. The Meriva electric power steering system is designed to be fail-safe in line with the EEC Directive that a vehicle must be able to steer in the event of a power steering failure.
The number of incidences of loss of power assistance on the Meriva is low. We would ask customers who experience loss of power assistance to contact their local Vauxhall dealer who has been briefed and trained to diagnosis and carry out the repair. This will be done free of charge.
For additional convenience, including contact details for the Vauxhall dealer network, the Vauxhall customer assistance centre (freephone 0800 026 4970) is available to help. "
When I contacted customer service and local dealer they denied all knowledge of this problem. So I just wondered whether anyone else had any recent experience with this issue