2004 Renault Scenic electrics
Year: 2004
Variant: 1.9 dci
Categories:
Leaks & Noises
Usual Renault problem areas on electrics but all came together. windows, keycard lost code, dash panel has just been replaced (cost me £100 ), now have an assorted list of warnings and they want another £50 to put on the computer and tell me how much to rectify,, (it has only come of the computer 4 days ago)..Tyre pressure sensor fault is one of the messages but i have been told they are not on my car, still £50 to investigate the cause!!Tried to sell the car but can't as too many unpredictable faults and Renault don't want to know unless i stump up the cash. Check injection is now the latest addition to the revitalised dash that just wants to emit loads of information to get me back to the dealer with my debit card. I though that it is not unreasonable to expect a key, a dash and non wearing items to last the life of the vehicle. but all only carry the warranty of the car. Time for a Golf again...
Posted: Aug 20, 2010 (13 years ago)
was the new dash programmed when fitted,if faults still there then surely its upto renault if problem not fixed
Posted Aug 20, 2010 (13 years ago)
Got to be a s/hand dash at that price ? Or was it under some warranty ?
Posted Aug 20, 2010 (13 years ago)
if digital dash then still needs to be programmed to car,as these dash were prone to electrical problems,(thats french cars for you)
Posted Aug 21, 2010 (13 years ago)
"Renault aims to provide the best possible service to its customers and is concerned that some owners have experienced problems with the Scenic II instrument panel losing its display.
"If a Scenic II owner has had their vehicle's instrument panel repaired or replaced outside of the Renault UK Dealer network before 1 November this year and has paid more than £100, we invite them to contact our Customer Services department, with both proof of ownership and suitable proof of the repair or replacement, and we will arrange a refund of the difference.
"Our recommendation is that, in the event of an instrument panel losing its display, owners of a Scenic II should take their car to a Renault UK Dealer where the panel will be replaced. This will either be free of charge, if the vehicle is under three years old and has a mileage lower than 60,000 miles, or for £100, if it falls outside either of these criteria.
"We do not provide a warranty on work performed by any independent repairer outside the Renault UK Dealer network.
"In the event of an instrument panel being changed in the Renault UK Dealer network, the change and the last recorded mileage is logged in the vehicle's Service Book and in our vehicle history database. This information would be available on request for those vehicles that have been changed within the Renault Dealer network.
"Any customer concerned about his or her Renault Scenic II should contact Renault's Customer Services team directly. To answer any questions raised by Watchdog, Renault's Customer Services team will be available from 9am to 5.30pm Monday to Friday on 08000 72 33 72, or by email at [email protected]
"If a Scenic II owner has had their vehicle's instrument panel repaired or replaced outside of the Renault UK Dealer network before 1 November this year and has paid more than £100, we invite them to contact our Customer Services department, with both proof of ownership and suitable proof of the repair or replacement, and we will arrange a refund of the difference.
"Our recommendation is that, in the event of an instrument panel losing its display, owners of a Scenic II should take their car to a Renault UK Dealer where the panel will be replaced. This will either be free of charge, if the vehicle is under three years old and has a mileage lower than 60,000 miles, or for £100, if it falls outside either of these criteria.
"We do not provide a warranty on work performed by any independent repairer outside the Renault UK Dealer network.
"In the event of an instrument panel being changed in the Renault UK Dealer network, the change and the last recorded mileage is logged in the vehicle's Service Book and in our vehicle history database. This information would be available on request for those vehicles that have been changed within the Renault Dealer network.
"Any customer concerned about his or her Renault Scenic II should contact Renault's Customer Services team directly. To answer any questions raised by Watchdog, Renault's Customer Services team will be available from 9am to 5.30pm Monday to Friday on 08000 72 33 72, or by email at [email protected]
Posted Aug 21, 2010 (13 years ago)
Have you had a look at this similar problem: electrics
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This message was auto-generated based on a user suggestion.
Posted Aug 22, 2010 (13 years ago)
Been through all this with cust. services and no help at all .There line is "pay up" or "sorry this has happened but we have many happy customers"
Posted Aug 22, 2010 (13 years ago)
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