Nov 24, 2020 (5 months ago)
Replying to post by marion evans:
Thank you so much for your insight, that's really helpful. I shall look for a local ICE centre on Monday and take it from there.
It will probably take me some time, nevertheless I will certainly update you with the outcome.
Thanks again Whittingehame
Update as promised. I looked at other forums and found lots of people who have experienced the same problem. Lots of advice was proffered but I didn't find anyone who said that anything worked. One person who's radio went off was still in an extended warranty only to be told that particular problem wasn't covered. Many people also lost the reverse sensors (not checked mine).
I tried to contact 3 ICE outlets, no reply from 2 but Halfords called me back. The upshot was that I had the choice of many radios of varying prices and after a lot of discussion they couldn't guarantee that the sensors and other features on the 308 would be transferred.
I then decided to ask my Peugeot dealer why if this problem is known to Peugeot was I paying £79 for a diagnostic test. I spoke with the service manager who said that the diagnostic test was to find the exact problem and the 50% reduction goodwill gesture was not Peugeot admitting fault as the offer came from the garage who asked Peugeot for the reduction because I was a loyal customer i.e. I had a yearly service ever since I bought the car 4 years ago!! All was explained in a polite manner, I think they all went to the same customer service school.
I think that I have no choice but to go ahead with the replacement at 50% I have conditioned my thinking, holidays have been cancelled, no restaurants, theatres or cinemas this year. I had already told friends and family I'm not doing Xmas presents this year as I won't be seeing them. Such is life, it could be worse.