2013 Peugeot 308 satnav active 1.6 auto
308 active 2013 display on satnav screen gone blank also radio not working rear sensors and cruise control. mph has changed to kms

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Peter
Driver
2 points

Problem added: Sep 28, 2020 (3 weeks ago)
satnav centre screen that pops up when car started has gone blank for no apparent reason. only occasionally does the peugeot logo appear periodically for a few seconds and then goes blank again. radio, cruise control and rear parking sensors also not working and the mph has changed to kms. Local garage plugged in their diagnostics but showed no faults, Said I would have to take it to the Peugeot dealers probably for a software update.

Car details
Car: Peugeot 308
Variant: satnav active 1.6 auto
Model Year: 2013
Category: Electrics, ECU, Warnings & Lights
Replies and Fixes
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bustedknuckles
Legend
2,000 points

Sep 28, 2020 (3 weeks ago)
Would tend to agree with your garage you can check for recalls on your vehicle through Dvla website
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Abcorn
Driver
15 points

Oct 7, 2020 (2 weeks ago)
I have a 308 2013, with identical problems. I took it to the Peugeot dealer who gave it a quick test and told me it was faulty and a replacement would cost £1200. I do not know if the problem is with the top unit or with the radio as I am hearing different stories. sometimes the radio will come back on and at the same time the Kms will go back to miles. I do not know how to get a software update.
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whittingehame
Legend
15,313 points

Oct 7, 2020 (2 weeks ago)
Software updates need to be installed at a dealership .Could phone them and ask if any applicable to your vehicle .
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Peter
Driver
2 points

Oct 7, 2020 (2 weeks ago)
Replying to post by bustedknuckles:
Would tend to agree with your garage you can check for recalls on your vehicle through Dvla website
Thanks for your reply. I took it to main dealers who did a software update for £111 but it didn’t work. They said that usually when they do this it comes back to life again, but unfortunately in this case it didn’t. They want £1200 for a new unit to be fitted. I think the part Itself is around £900. Apparently there are about 15 different types that were fitted I was told so to get the correct one is crucial. No point in messing around with used parts it’s a minefield what with codes etc. It is what it is. I haven’t had it done due to the cost so still in the same situation. Strikes me that these entertainment systems are all well and good until they fail. There’s so much software embedded these days it’s crazy.
Avatar
Peter
Driver
2 points

Oct 7, 2020 (2 weeks ago)
Replying to post by Abcorn:
I have a 308 2013, with identical problems. I took it to the Peugeot dealer who gave it a quick test and told me it was faulty and a replacement would cost £1200. I do not know if the problem is with the top unit or with the radio as I am hearing different stories. sometimes the radio will come back on and at the same time the Kms will go back to miles. I do not know how to get a software update.
Software update can be done at the main dealership. Mine cost £111 but it didn’t work. However, there’s nothing to say that yours won’t, it may just be successful if you are willing to pay for the software update to give it a try.
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Abcorn
Driver
15 points

Oct 11, 2020 (1 week ago)
When talking about a replacement item for the above faults, is it the top screen which has to be replaced or the radio unit?
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Peter
Driver
2 points

Oct 11, 2020 (1 week ago)
I suspect it's the radio unit, my understanding from the discussions I've had with the dealers and my local garage is that it appears to controls several areas including parking sensors and cruise control. There's quite a few connections on the back of it. My screen periodically comes on for a few seconds but only with the Peugeot logo on it and then goes blank again. My local garage said it might be worth getting a used replacement together with the screen that has been with it and give it a try. They're easily obtainable at a reasonably low cost but then if it doesn't work you're back to square one again and obviously possibly wasted more money. Apparently, I'm lead to believe, the required radio code can be fairly easily sorted out and wouldn't present too much of a problem.
Avatar
Abcorn
Driver
15 points

Oct 13, 2020 (1 week ago)
Peter, I have found an engineer in Spain who repairs the RT6 unit for 200 Euros. I have sent my radio away today and should have it back in 14 days. He seems to have a good reputation and I'll let you know the result as soon as it is returned. It took me a while to realise that the radio unit is the problem and not the screen. The car works normally with the radio out, but naturally missing the "extras".
Avatar
Peter
Driver
2 points

Oct 13, 2020 (1 week ago)
Replying to post by Abcorn:
Peter, I have found an engineer in Spain who repairs the RT6 unit for 200 Euros. I have sent my radio away today and should have it back in 14 days. He seems to have a good reputation and I'll let you know the result as soon as it is returned. It took me a while to realise that the radio unit is the problem and not the screen. The car works normally with the radio out, but naturally missing the "extras".
Sounds promising your man in Spain, hope he can fix it for you. I'll look out for your post in a couple of weeks time when you get it back. If successful I wouldn't mind the guys name and address from you to see if he could fix mine too.
Avatar
Abcorn
Driver
15 points

Oct 14, 2020 (1 week ago)
The unit is made by Magneti Morelli and I found the information by accident.
http://www.autotronics.eu/2012/02/peugeot-citroen-sat-nav-gps-system-repair-service/

Try this site, but run down to near the bottom for the info on RT6. I found the connection to Spain there and when you contact him he answers right away.
If you have trouble taking the radio out, contact me and I'll help.
Avatar
Peter
Driver
2 points

Oct 14, 2020 (1 week ago)
Great, thanks for that Abcorn it's very much appreciated.
When you get your radio back from being fixed in Spain, will you have to take it to the main dealers for them to input a specific code in order for it to function?
Avatar
Abcorn
Driver
15 points

Oct 14, 2020 (1 week ago)
I'll let you know when it is returned but I was told it just has to be plugged in again.
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Peter
Driver
2 points

Oct 14, 2020 (1 week ago)
That’s great if you just have to plug it in. Let’s hope so, fingers crossed 🤞
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