2021 Hyundai i10 break pad failure after 850 miles

Car: Hyundai i10
Year: 2021
Variant: 1.2 Auto Premium
Categories: Steering, Suspension, Brakes, Wheels & Tyres
New car bought in July 2021. 850 miles later both front brake pads failed while the vehicle was moving, with passenger side pad ripping away from the brake disc. Paid over £300 for repair, as garage said brakes are outside warranty (wear & tear), despite the car being only a few months old.
Posted: Jan 14, 2022 (2 years ago)
For the brakes to fail at such a low mileage with no mechanical defects is exceptional . I have had it occasionally with automatics and was caused by the driver riding the brake pedal and thereby warranty claim was rejected as wear and tear ,
Posted Jan 15, 2022 (2 years ago)
Replying to post by whittingehame:
For the brakes to fail at such a low mileage with no mechanical defects is exceptional . I have had it occasionally with automatics and was caused by the driver riding the brake pedal and thereby warranty claim was rejected as wear and tear ,
Thanks for the reply.
I should have mentioned the brakes have been over stiff since buying the car, I thought this was normal as I've never had a car from new before, and they'd wear down over time.
I try not to ride the break and give plenty of stopping time and use the hand break when stationary. One reason they gave was excessive weathering, but I haven't been able to clarify what this means - any ideas?
Posted Jan 15, 2022 (2 years ago)
Replying to post by LeoT:
Thanks for the reply.
I should have mentioned the brakes have been over stiff since buying the car, I thought this was normal as I've never had a car from new before, and they'd wear down over time.
I try not to ride the break and give plenty of stopping time and use the hand break when stationary. One reason they gave was excessive weathering, but I haven't been able to clarify what this means - any ideas?
Hello. I bought a new i10 in August 2021 and have suffered from excessive brake dust and overheating bonnet and now there is the sound of metal rubbing against metal. I know the brake dust and the bonnet is excessive as I have had 4 new 'small' cars in the last 20 years including another i10 and have not had this problem EVER!!
Posted Feb 13, 2022 (2 years ago)
Replying to post by Lucy:
Hello. I bought a new i10 in August 2021 and have suffered from excessive brake dust and overheating bonnet and now there is the sound of metal rubbing against metal. I know the brake dust and the bonnet is excessive as I have had 4 new 'small' cars in the last 20 years including another i10 and have not had this problem EVER!!
Hi Lucy,

I hope you are having better luck with Hyundai than me! I've had my old brake discs & pads checked independently and confirmed that the issue they developed was not down to normal wear & tear, however Hyundai won't investigate further as their technicians have deemed no fault occurred.

Have you tried going to a different garage, that's what my case manager suggested I do. Short of contacting them every week, I don't think they are going to do much until someone has a serious accident.
Posted Feb 22, 2022 (2 years ago)
Replying to post by LeoT:
Hi Lucy,

I hope you are having better luck with Hyundai than me! I've had my old brake discs & pads checked independently and confirmed that the issue they developed was not down to normal wear & tear, however Hyundai won't investigate further as their technicians have deemed no fault occurred.

Have you tried going to a different garage, that's what my case manager suggested I do. Short of contacting them every week, I don't think they are going to do much until someone has a serious accident.
What did your independent examiner report was the cause in his opinion ?
Posted Feb 22, 2022 (2 years ago)
Replying to post by whittingehame:
What did your independent examiner report was the cause in his opinion ?
A possible fault with the brake pads. My original front discs were 5% worn (same as the rear discs which weren't damaged or replaced) and they said 5% isn't an unexpected amount of wear on discs.
Posted Feb 22, 2022 (2 years ago)
" A possible fault with the brake pads " so he didn't find a fault and is only guessing with such an obscure answer . Brake discs with only 5% wear would not normally require replacing unless there was some other reason apart from the wear . On high performance cars it is often the norm to replace the discs when replacing the pads but certainly not on a small car like a Hyundai i10
Posted Feb 22, 2022 (2 years ago)
It's been obscure answers all round so far. Hyundai suggested the excess wear came from living on the coast (which I don't), so I'm at a loss at what to do next.
Posted Feb 22, 2022 (2 years ago)
With you tagging on to another post rather than start your own new one , we do not have any information on your year , mileage , what was carried out etc. and what is the current problem , state of affairs now apart from excessive wear .
Posted Feb 22, 2022 (2 years ago)
I thought I did start a new post?
Posted Feb 22, 2022 (2 years ago)

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