2015 Citroen DS3 1.2
Whole centre screen keeps shutting off

Avatar
Karina Nash
Driver
1 points

Problem added: Oct 15, 2020 (6 days ago)
The whole audio screen keeps switching off completely, no sound, screen blank. Turns off and switches back on again. 8 times in a 20 min journey the other day.

Car details
Car: Citroen DS3
Variant: 1.2
Model Year: 2015
Category: Electrics, ECU, Warnings & Lights
Replies and Fixes
Avatar
SALLYB
Driver
3 points

Oct 15, 2020 (5 days ago)
Cannot believe, exactly the same happened to me today for first time - mine is DS3 2016 model, also 1.2. Had the radio on & also noticed that the sound disappeared at same time, but when sound returned it was minimal & had to turn it up to hear each time which may help identify problem?
Avatar
Karina Nash
Driver
1 points

Oct 15, 2020 (5 days ago)
Replying to post by SALLYB:
Cannot believe, exactly the same happened to me today for first time - mine is DS3 2016 model, also 1.2. Had the radio on & also noticed that the sound disappeared at same time, but when sound returned it was minimal & had to turn it up to hear each time which may help identify problem?
Yes exactly what's happening. Have to turn volume up to when comes back on. Been happening for about 10 days now. Nothing in the manual. Annoying me.
Avatar
whittingehame
Legend
15,247 points

Oct 15, 2020 (5 days ago)
Could check with a dealership if there are any software updates pertaining to this . Another thought , possibly due to lack of use in present Covid or short journeys , battery could be low and cutting off non essential items as it does on some when entering eco mode . Simple test to check battery condition at most fast fit centres or the likes of Halfords . Usually FOC and while you wait . Or could try charging battery .
Avatar
Karina Nash
Driver
1 points

Oct 15, 2020 (5 days ago)
Replying to post by whittingehame:
Could check with a dealership if there are any software updates pertaining to this . Another thought , possibly due to lack of use in present Covid or short journeys , battery could be low and cutting off non essential items as it does on some when entering eco mode . Simple test to check battery condition at most fast fit centres or the likes of Halfords . Usually FOC and while you wait . Or could try charging battery .
Ok. They were my thoughts to. Updates or low battery. Thanks.
Post a reply
Please login to reply.

Options for fixing the problem

Fix the problem yourself

If you need parts to do the job head over to Euro Car Parts to find the parts you need.

  • Free UK Delivery
  • 365 Day Returns
  • Free Click and Collect
Find a Local Specialist

Use our AutoInsider Find A Specialist search, find garages and mobile mechanics near you.

Simply enter your postcode, select the required specialist areas and view your results.


AutoInsider AI Robot picture

You might find these links to parts and similar problems helpful in solving this problem.
AIBot

Helpful & Related Links
Recalls
Click to see a list of Citroen DS3 Recalls
Parts mentioned on this page

More Problems
See more Citroen DS3 Problems
Having a problem with your Citroen DS3?

Tell us about your DS3 problem

News & Updates
Win £50 every month by answering problems
Are you a mechanic or handy with car repairs?

Need an MOT after lockdown?
Find your nearest MOT Test Centre

Volvo Seat Belt Recall
Affects S60CC, V60CC, S60, XC60, V60, XC70, V70 and S80

Diagnostics App

Identify problem parts

Try it now
On Social Media