Electric tailgate not working
2016 Citroen C4 grand picasso Exclusive plus

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Andrew Potter
Driver
1 points

Problem added: May 11, 2021 (1 month ago)
fitted 2 electric struts from a scrapyard car, seen working. plugged into my electrics in the car but it will not open or close. When the button is pressed on the tailgate or the key fob there is a 'beep' but then nothing happens. There are two plugs on each strut with 6 wires each side. All is plugged in correctly.

Car details
Car: Citroen C4
Variant: grand picasso Exclusive plus
Model Year: 2016
Category: Electrics, ECU, Warnings & Lights
Replies and Fixes
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whittingehame
Legend
19,216 points

May 11, 2021 (1 month ago)
They the exact same and part number of the electric struts you removed ?
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Andrew Potter
Driver
1 points

May 11, 2021 (1 month ago)
when I purchased the car it had been fitted with manual struts after the accident damage repair. The electric struts were from an identical car from an online scrappy. They worked on the previous car so should work on mine. I get a single 'beep'. I noticed on the old car video that it 'beeps continuously as the tailgate goes up or down? Perhaps a sensor is giving false information?
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whittingehame
Legend
19,216 points

May 11, 2021 (1 month ago)
This is from the hand book , you checked the setting ?


The motorised operation of the tailgate can
be activated or deactivated by selecting
"Motorised tailgate" in the Driving menu of
the touch screen.
Motorised tailgate
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