Sat nav failure , radio problems Eco doesn’t work
2016 Citroen C4 Hdi blue 1-6 diesel

Avatar
Tomas mccarthy
Driver
1 points

Problem added: Nov 2, 2020 (8 months ago)
Sat nav fails and screen goes back to Citroen logo , radio comes on or cutS out intermittently , eco regularly fails , new battery fitted by Citroen dealer(.?) on 24th Oct still failing . New update Software by Citroen on 24th Oct still failing,now say £1800 to change module and adamant that Citroen HQ will not cover all or part as car is too old (2016)

Car details
Car: Citroen C4
Variant: Hdi blue 1-6 diesel
Model Year: 2016
Category: Electrics, ECU, Warnings & Lights
Replies and Fixes
Avatar
whittingehame
Legend
20,108 points

Nov 2, 2020 (8 months ago)
Was the alternator charging rate load tested also when battery replaced ?
Avatar
le_roi
Driver
3 points

Nov 16, 2020 (8 months ago)
i had the same problems as described by Tomas: the problem I have mainly is when I have BBC channels on DAB radio, the system re-boots itself every 5 minutes (exactly). However when I have other non-BBC channels (on DAB), it runs just fine.
I had rang up a local dealer and they advised a system update. after gone through the steps on Citroen website with my VIN etc, it only suggested a SatNav map update - but the problem still persist.
problem only started about 2 months ago.
I am now looking for other solutions please without having to replace the module?
Avatar
elletts
Driver
18 points

Nov 24, 2020 (8 months ago)
This seems to be a common issue with the C4 Cactus, lots of owners are experiencing the same issue. The only workaround is to not use BBC DAB, everything else works fine.
Post a reply
Please login to reply.

Options for fixing the problem

Fix the problem yourself

If you need parts to do the job head over to Euro Car Parts to find the parts you need.

  • Free UK Delivery
  • 365 Day Returns
  • Free Click and Collect
Find a Local Mechanic

Use our AutoInsider Find A Specialist search, find garages and mobile mechanics near you.

Simply enter your postcode, select the required specialist areas and view your results.


Having a problem with your Citroen C4?

Tell us about your C4 problem

On Social Media