Sat nav failure , radio problems Eco doesn’t work
2016 Citroen C4 Hdi blue 1-6 diesel

Tomas mccarthy
1 points

Problem added: Nov 2, 2020 (8 months ago)
Sat nav fails and screen goes back to Citroen logo , radio comes on or cutS out intermittently , eco regularly fails , new battery fitted by Citroen dealer(.?) on 24th Oct still failing . New update Software by Citroen on 24th Oct still failing,now say £1800 to change module and adamant that Citroen HQ will not cover all or part as car is too old (2016)

Car details
Car: Citroen C4
Variant: Hdi blue 1-6 diesel
Model Year: 2016
Category: Electrics, ECU, Warnings & Lights
Replies and Fixes
20,108 points

Nov 2, 2020 (8 months ago)
Was the alternator charging rate load tested also when battery replaced ?
3 points

Nov 16, 2020 (8 months ago)
i had the same problems as described by Tomas: the problem I have mainly is when I have BBC channels on DAB radio, the system re-boots itself every 5 minutes (exactly). However when I have other non-BBC channels (on DAB), it runs just fine.
I had rang up a local dealer and they advised a system update. after gone through the steps on Citroen website with my VIN etc, it only suggested a SatNav map update - but the problem still persist.
problem only started about 2 months ago.
I am now looking for other solutions please without having to replace the module?
18 points

Nov 24, 2020 (8 months ago)
This seems to be a common issue with the C4 Cactus, lots of owners are experiencing the same issue. The only workaround is to not use BBC DAB, everything else works fine.
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