Multi-media screen failure

2020 Renault Clio 1.0 TCE 100S edition 5 dr auto
Car: Renault Clio
Year: 2020
Variant: 1.0 TCE 100S edition 5 dr auto
Categories: Steering, Suspension, Brakes, Wheels & Tyres
Screen flickered several times simply went off. Car continued to run, start etc but there is none of the MM function - no nav, no radio, telephone or system options
Problem added: May 1, 2021 (2 years ago)
Could be low battery , especially if not being driven as much recently . Could try running the car for a while at fast idle with non essentials on to let alternator boost battery and see if it helps .Other wise back to dealership to check under warranty .
Answered May 1, 2021 (2 years ago)
Certainly the battery was getting low, so starting was slugish. However went on sereral long drives and the problem seemed to be fixed. Have also driven with the screen still blank, so the battery should now be OK. However have organised a Dealer inspection / service which if the system is faulty should be on warranty. Vehicle is only just over 6 months old. Thanks for the advice
Answered May 1, 2021 (2 years ago)
Could maybe update the forum on solution after visit to the dealership , please ?
Answered May 1, 2021 (2 years ago)
Took the car into the dealer who corrected the problem very quickly. The car is six months old and has been fine up to two weeks ago.
The technician claimed that on the pre-delivery check some part of the multi-media screen circuitry should have been removed. Presumably this was some sort of circuit protection, rather like is seen in products with batteries ,where there is a protective strip between the terminals. I did not get the exact detail of what should have been removed, but whatever it was, was still in place. This was taken out and the problem immediately corrected. I did not talk to the technician directly ,so the question ' how come its lasted six months' was not answered.
It does however seem fine now, but I'm not entirely convinced by the explanation.
Answered May 8, 2021 (2 years ago)
Thanks for updating the forum . Like you , I dont find the solution / explanation plausible . But if is fixed , all is well .
Answered May 8, 2021 (2 years ago)
I have a Renault clio 69 plate my touch screen for my radio,sat nav economy all work but my phone and settings icons are frozen
Any advice welcome
Answered Feb 3, 2022 (2 years ago)
Could try pulling the radio and multimedia fuse for a minute or so and refit . might clear and reboot ?
Answered Feb 4, 2022 (2 years ago)

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