Electric boot wont open with engine running but does with engine off

2019 Peugeot 3008 1600 eat gt line premium
Car: Peugeot 3008
Year: 2019
Variant: 1600 eat gt line premium
when the engine is off the boot opens fine but when the engine is running the lock clicks open but the boot door will not rise of its own accord
Problem added: Feb 16, 2020 (4 years ago)
Check your owners manual and see if anything in there covers this or if settings gives an option . May be it's designed that way ? contact dealership if still having problems . Sometimes software updates can remedy any known possible glitches similar to this .
Answered Feb 16, 2020 (4 years ago)
Replying to post by whittingehame:
Check your owners manual and see if anything in there covers this or if settings gives an option . May be it's designed that way ? contact dealership if still having problems . Sometimes software updates can remedy any known possible glitches similar to this .
Thank you I have tried the settings and nothing seems to cover it in the owners manual ,so its back to the dealership . I think you may be right about it needing a software update though thanks for taking the time to reply.
Answered Feb 16, 2020 (4 years ago)

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