My elgrand back door won't open from outside, but it can be opened from inside using the emergency handle inside the back door panel. There is no fault code or error on the dashboard instrument indicator and there is no problem with other equipment. Please help me to fix this problem without bring it to the dealer.
I know this is an old post but I have a temp fix I use on my Elgrand others may be interested in.
Cutting power to the control box driving the soft close lock for the back door will restore function. this can be done in 2 ways
1. Remove cover from rear fuse box - Left side soft cover next to drink holder and remove top fuse closest to front and replace.
2. Remove the inside cover from back door and disconnect plug with white and white/black wires (is the only plug with only 2 wires)