Riverview Don, Basildon
I had a lack of power problem with my Seat Ibiza and was told this was the place to go. I phoned and was told by Nirros that I did not need to book an appointment on a Wednesday as they were always quiet weekdays. I took the day off, drove 20 miles to be told that they were too busy to see me. A new appointment was made for 9am Saturday. Got there 8.45 and was told to see John when he gets in. When it got to 9.05 am, a lady came in and was seen straight away, her appointment was also 9am. As it turned out John was the person who got in at 8.50 am, had a large mug of tea made for him, went on to his computer AFTER ASKING ME WHO I WAS WAITING FOR! Obviously I left and although they had my mobile number did not attempt to ask why I had left. Had my car repaired locally by a garage that values their customers!
Name: Riverview Don
Location: Basildon
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