G M O Cars

, Penzance, TR18 3AS

8 / 10 from 18 reviews
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Customer Reviews of G M O Cars
10/ 10

antony Bayfield, St Ives

Cant speak highly enough about this dealer. They offer an extremely friendly car buying experience backed up by a highly experienced and efficient repair shop. Having purchased several excellent cars from this dealer, I would not hesitate in recommending them to family and friends.

10/ 10

Neil Smith, Truro

Neil and Juliet Smith .. We are repeat customers and would not buy anywhere else. We TRUST GMO Cars and the service is first class . Highly recommend A+

10/ 10

Steve, Hayle cornwall

Brilliant service from Gary and rob. Allways happy to help. Will defiantly use again. Very happy

10/ 10

C Bosworth, Newlyn

I've bought cars and vans off GMO Cars for the last 20 years and would recommend them to anyone . If I've ever needed to have any work done with the warranty there service centre has sorted it to a high standard.
Very happy customer.

10/ 10

Selwyn Holman

I don't usually write reviews but felt compelled to do so after I had a small problem with my Audi A3 which I bought from GMO a few months ago. The team bent over backwards for me and did a full diagnostic when I turned up unannounced then fixed it while I waited. Faultless service and in my opinion.

3/ 10

David Green, St Buryan

GMO Cars comes across as a professional outfit however once the deal is done the after sales service is one step away from non existant. I put a lot of trust & faith in the friendliness of the sales team but they were not bothered in the slightest once my car started to develop faults. The service dept is a shambles & the courtesy cars are bangers!

Reply from: Kevin Brockman, Autocare Manager
Here at GMO we do read the views and act on the negative ones as necessary. Running a workshop in a business of this size isn't easy but we all try to treat our customers equally and fairly. We go beyond our obligations in consumer law and strive to lessen the inconvenience caused to a customer if they have suffered a mechanical breakdown. We have a range of courtesy cars varying in size and type but of course we cannot foresee a breakdown so sometimes cannot provide what the customer wants. However most people are happy to remain mobile.. obviously Mr Green, who incidentally does not appear on my customer database, feels otherwise.
8/ 10

Anonymous Review

I bought a car from GMO in 2012, but unfortunately it suffered multiple problems after driving it off their forecourt. They replaced all the failing parts and resolved the numerous issues, providing a courtesy car when required. Very helpful and friendly sales staff who don't pressure you when looking for the right car.

10/ 10

Sandie Johns, Penzance

I have just collected my new car from GMO's in Penzance. Would just like to say that I cannot fault Rob or Gary in any way at all. I have received nothing but first class excellent customer service right from the very beginning of our professional relationship. I would strongly recommend Rob & Gary at GMO's for vehicle you purchase.Thank you!!!

9/ 10

Mr Rasul, Birmingham

I have just bought my second car from this business this week. Having just picked up my new Mercedes on Monday on holiday from the West Midlands. The sales team were fantastic, not pushy, allowed me to drive the car without obligation allowing for a good test drive around the west coast. Very pleased with the after care on the previous car.

1/ 10

TERRY DARK

They need to improve aftersales.
CAVEAT EMPTOR - AVOID AT ALL COSTS.
THE AFTERSALES SERVICE IS SO SHOCKINGLY POOR YOUR HAIR WILL FALL OUT!!I have since had so many friends relay their awful experiences and so I would advice that if you have any doubt my comment is genuine just ask around...

Reply from: Kevin Brockman, Autocare Manager
We try to excell in our aftersales here at GMO. We sell 25 cars weekly in all price ranges so it follows that there will be breakdowns. However all our customers are treated fairly and equally. As for the genuiness of Mr Dark's comment, we have never sold a car to someone of this name nor have I ever spoken to him in relation to another customer.
10/ 10

miss jones, newlyn

I am now on my third car from gmo and wouldnt go anywhere else they are always there to help but also make sure that the car you buy is correct for your needs and day to day use.I will be going back soon for my 4th car and would tell anyone i know to go there because they have such a large selection and variety of cars.GREAT CARS GREAT STAFF!!!!!

Name: miss jones
Location: newlyn

3/ 10

David Brennan, St Just

Sales service is excellent and they have a very good selction of cars. However from my experience, their charm tends to wane in the after service department.

Name: David Brennan
Location: St Just

10/ 10

lorraine Timmins, ram cross cornwall

gary and rob mick n kev and all the team at G M O are all very helpful me and all my family have purchased cars. me n john have never had any problems with any cars we have purchased from gary. my son had a car from gary n my son had an accident and the insurance said that the car was not worth x amount but it was told gary and he got it sorted out for my son and he got all his money back for what he paid for it.thanks to gary. over the last 10 years i have purchased quit a few cars all of them were excellent and i will not buy a car from anywhere else thanks to all at G M O CARS EXCELLENT.

Name: lorraine Timmins
Location: ram cross cornwall

10/ 10

Matt Trahair

Excellent quality cars supplied at an affordable price. I have purchased five cars from Gary and he has never let me down to sort any problems. The aftercare is second to none...

10/ 10

Anonymous Review

First class service from the initial sale through to after sales - servicing etc. I have purchased six vehicles from GMO and they should be commended for providing excellent cars that have never let me down. When I did have a problem, it was sorted straight away.

Anonymous Review

Friendly, helpful and knowledgeable service delivered with a nice sense of humour. Good price for old car, sensible price for new one. Real concern that you buy exactly what you want and are completely happy with your new purchase. No hassle, no pushy sales tricks,- an exceptional service which is followed by reliable, reasonable servicing. What more could you possibly want? (I don,t work for them!) Highly recommended - you can't go wrong.

Anonymous Review

gary and his team always look after us really well. All of my family have bought cars from gmo and wouldn't go anywhere else. gary will always give you a really good price for your car and will do his utmost to make sure you are 100% happy with the service you receive. If he doesn't have the car in stock he will always go the extra mile to make sure he can get you exactly what you want.

Really good bloke to deal with, and a really succesful cornish company.

Anonymous Review

i have purchased 3 vehicles from G M O cars, and must say i was treated exceptionaly well, i recieved a very good price for my exchange cars, and a very good price for the cars i purchased. i am at present looking to exchange again around december time. i would not go any where else, and am looking forward to dealing with Gary ,because i know i will not get a better deal anywhere else in cornwall

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