Norton Way Peugeot

I always take my cars to Norton Way Peugeot for servicing and they have always provided a top rate service.

Name: Mr Graham
Location: Stevenage

Terrible garage my car has been in around five times and each time they said they had fixed it. They never ring you back and at one point they arranged to come round to my house to fix the problem. Surprise after waiting in they didnt turn up, when I rang them back they said the part had not arrived, no phone call to tell me that. Also still waiting for a new book on my car this was ordered weeks ago and no sign of it. They also gave us the car back with oil stained hand prints all over the interior ceiling so the car had to go back in to be cleaned. When we filled out the customer feedback form which goes directly to Peugeot they were not happy with us because we had put down that we were disatisfied customers. I would never buy a Peugeot again and would never use Norton way.

Name: Mrs Pointing
Location: Bedfordshire

After sales service is appalling. We bought a car 6 weeks ago and it has spent 4 weeks of this at Norton Peogeot. It is a rogue car and we have asked for our money back which aparently is not forthcoming. We would never buy a car from Norton Peugeot again. Pity because as the previous comment has said - the sales team were OK.
We have not come to the end of this saga so if anything happens to exonerate Norton we will let you know.

There after sales service sucks. I would never buy a Peugeot car from this dealer.

The sales service is great but let down badly by the aftersales department.