Red Oak Garage

Unit 7 Buckland Road, Maidstone, ME16 0SL

10 / 10 from 9 reviews

01622757141


Unit 7 Buckland Road, Maidstone, ME16 0SL
Garage Mechanics in Maidstone, Kent
Business overview
Vehicle servicing and mechanical repairs.
Engine diagnostics
MOT's
Opening Hours
8.00am to 6.oopm Monday to Friday
8.30am to 1.00pm Saturday
MOT Station

At Red Oak Garage we can offer the following MOT tests

Class 4 Cars, Vans and Motorhomes (up to 12 seats). Goods Vehicles under 3 tonnes
Location map
Customer Reviews of Red Oak Garage
1/ 10

A Llewellyn, Kent

This garage could not fix our car but attempted to several times and charged us £1,000s. Terrible service & attitude. We had our car finally repaired by another garage.

Reply from: R Reeves, Owner
We are sorry that you feel this way, but you were given the choice of after market or genuine parts, you chose aftermarket due to the cost. The quality of the aftermarket part was explained to you, and we recommended you have genuine but you chose the after market. These parts failed but we were never given the opportunity to replace. We offered a refund for the part if returned but it has not been. The work amounting to £1000s has been over several years and you have always been satisfied until this problem arose.
10/ 10

Not given, Not given

Just had my car serviced here. impeccable customer service, extremely helpful and knowledgeable staff. I will be returning here for my next service. thanks.

Name: Not given
Location: Not given

4/ 10

sam, maidstone

Seems like standards are slipping à lot, my cars seen to come back with more problèms than when I drop them off. My trust in this garage is not as good as it once was....

Name: sam
Location: maidstone

Reply from: Red Oak Garage, Employee
We are sorry if standards appear to be slipping, we have always said to our customers, if you are not happy with the repairs carried out on your vehicle, please bring it back and we will do our utmost to remedy the situation , we certainly do not expect any vehicle to leave with more problems than it arrived with!
10/ 10

Hyundai Coupe SE man, Maidstone

Can't fault this garage at all. Was recommended to me, and I wasn't disappointed. I was prepared to replace all the tappets for my Hyundai Coupe due to excessive 'tapping' noise, but was told to hold fire and wait for them to access the car. Fault was traced to a worn timing belt guide, my tappets being fine! Would recommend - thanks Simon (& co)

Name: Hyundai Coupe SE man
Location: Maidstone

10/ 10

VW Jetta Man, Maidstone

I will be known to Red Oak as the VW Jetta Man! I have received undoubtedly the best customer service ever from this garage! The fault on my car was not obvious and Red Oak investigated and really tried to solve the problem instead on turning me away because the diagnostic machine didn’t report anything (Main Dealer)! Garages like Red Oak will put main dealers out of business as main dealers only want to be part replacers and service monkeys. I would defiantly use Red Oak again and would advise others to try this fantastic garage. Many thanks again and well done.

Name: VW Jetta Man
Location: Maidstone

10/ 10

Derek Mulligan, Sellindge,Hythe

I have been a customer of Red Oak Garage for many years and I have received superb service from them concistently. It's very comforting to know that there are garages such as Red Oak that are reliable,honest and provide an extremely high standard of workmanship.Thankyou to Red Oak

Name: Derek Mulligan
Location: Sellindge,Hythe

10/ 10

Adam Wiles, Maidstone

Car MOT'ed twice. Very good efficient and polite service.

Name: Adam Wiles
Location: Maidstone

8/ 10

Su E, Maidstone

Had my car service , MOT there since moving to Maidstone 2 years ago. In between had other problems so took it in. Was given the explaination , which resulted once it needed work , another occasion a reasurrance. Customer service , the mechanic was polite and seems geniune .

Will return again .

From



Name: Su E
Location: Maidstone

7/ 10

Duncan Styles, Maidstone

Only ever heard good things about Red Oak Garage and have used them before with a previous car. Only the fact that they left my car unlocked in their car park for most of a morning after an MOT has tainted their excellence.

Name: Duncan Styles
Location: Maidstone

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