Birrell Mot & Service Centre

3 Carsegate Road North, Inverness, IV3 8DU

10 / 10 from 20 reviews

01463243344


3 Carsegate Road North, Inverness, IV3 8DU
Garage Mechanics in Inverness, Highland
MOT Station

At Birrell Mot & Service Centre we can offer the following MOT tests

Class 1 Motorbikes up to 200 cm3
Class 2 All Motorbikes
Class 4 Cars, Vans and Motorhomes (up to 12 seats). Goods Vehicles under 3 tonnes
Location map
Customer Reviews of Birrell Mot & Service Centre
3/ 10

Lisa wilson, Inverness

Don't bother you'll end up paying for things you never authorised for and when going with a problem them doing the work with out phoning or arranging to do the work I went in with one pad worn to metal and the other side fine which were done by birrels with in the warranty period to be told he will take apart to see where the fault was and give me a ring to let me know, I phoned 6 hours after dropping the car off for an update as there was no communications, to be told he's putting it back together and it wasn't what i had gone In with! I didn't want them to do the work.. go somewhere else where they communicate with you!

10/ 10

Ian MacDonald, Sydney, NS Canada

I had the misfortune of car troubles while visiting, from Canada, Inverness in September 2015. I had the good fortune of having John Birreill recommended as a dependable mechanic. He runs a great business and is a prince of a guy. His concern was that my troubles not affect my enjoyment of Inverness. Because of him, it didn't. A huge thanks, John.

10/ 10

Emz Robertson

Been using John's garage for 4years or so and will never go anywhere else! He's always honest and explains exactly what is wrong with the car and how they're going to fix it unlike other garages who just take your money!

10/ 10

wayne, inverness

great garage gtreat prices, always recomend this place. use him for mot's and for advice or repairs were needed and he's alway happy to help. and unlike some garages at birrells i know am only going to get charged for what actually needs done and no extras that dont need done...

1 of few genuine honest garages left cant recomend him enough

Reply from: John Birrell, Owner
I would like to thank all of my customers who have been generous enough to leave such nice comments in what has been a very difficult 12 months for me, health and family wise. I returned to work only to find that a previously 'trusted employee' had been incredibly dishonest in my absence and I was left with no option but to dismiss him immediately. It's only now he has gone I realise the damage he managed to do to my business and my reputation in a relatively short period in charge. I would like to assure all customers past, present and future, that I am in full charge of the business once again and should anybody have any comments or concerns, please don't hesitate to contact me at the workshop.
10/ 10

dom, nairn

many thanks for fitting me in for an overdue MOT (my mistake) at the drop of a hat. Very much appreciated!

PS: I should add I chose Birrell's for MOT after good service earlier in the year - sorting my brake out for ~1/3 of the price quoted by main dealer.

Thanks.

10/ 10

Mr & Mrs Patience, Inverness

We have used various Garages and service centres in and around Inverness for our 2 older cars & Birrells MOT Centre have been the most professional, honest and dedicated. Very much feel you are benefiting from an experienced, practical & mechanically minded team. We have been kept informed exactly what is happening & why. First Class Service.

10/ 10

Cullodenman

Had our car into Johns a few times now,Always very happy with the service. Trys to keep the bills down and has always got the work done quickly.Would recommend to anyone. Wouldnt take the car anywhere else now.

10/ 10

Seonaid, Macdonald

I own a Chrysler which is not the easiest car to maintain. Before buying it John was good enough to check over it for me at very reasonabe cost so that I was confident in what I was buying. I will continue to use him for MOTs as further to others comments, he is fair and very reasonable. I will walk away happy that he has only done the work needed

10/ 10

Beth MacInnes, Muir of Ord

Been going to Johns garage since Autosales days, I've always found him to be honest and fair. It can't be easy on modern cars nowadays, I had a fault the Renault garage couldn't find/fix while it was in warranty, Johns lad, Steve had it sorted in an hour! Always takes time to explain repair too, so fairs fair.

10/ 10

Marcin , Inverness

I personally have always found John and his staff to be very willing to explain how costs arise and why certain bit's need replaced. It's maybe not all written in detail but I've always been confident of the job has been properly done at a good price.

5/ 10

Chris, Inverness

John is a decent bloke, but I no longer use this garage because johns misdiagnosis of my problem ended up costing me £££'s on parts which I did not require/didn't fix the fault. The billing wasn't transparent either- I had no idea how many hours I was being charged for and at what rate. Their diagnosis skills and bill transparency needs improving.

Reply from: John Birrell, Business owner
I am disappointed that 'Chris' was not 100% satisfied with the repair we carried out on his car. I pride myself on being totally honest with all of my customers and if my verbal explanation of the work carried out was not sufficient, I apologise. Some repairs can be less than straightforward and if, as I think is the case here, one thing led to another and then another, it can be easy to overlook the need to give a written back up to what has already been explained over the phone. This I can assure you will be resolved. In 26 years of trading in the Carse, I am only too well aware how you are 'only as good as your last repair' no matter how good your reputation may be and if 'Chris' would like to get in touch, I will endeavour to rectify any issues which have caused concern.
10/ 10

D Murray, Whitebridge

John Birrell gives great service and honest advice - this is why I come back here year after year.
This garage is always busy and I cannot recommend it highly enough.

Reply from: John Birrell, Business owner
Thank you very much for your kind comments, I appreciate that some customers take time to acknowledge my efforts as in previous reviews. In a trade where so much relies on reputation and 'word of mouth', it means an awful lot to me personally!
10/ 10

James McBean, Nairn

Excellent service, good value for money, about 2/3rd the price several other garages quoted! Will definitely use again.

9/ 10

Mary MacKenzie, Raigmore, Inverness

I'm new to Inverness and asked at Raigmore hospital where I work, for a recommendation of a garage who I could trust. I was intrigued that John Birrell's garage on the far side of the city was named again and again. There must be a more convenient place to get an Mot, but I gave him a try, and now I now I know why, nice guy and excellent value!!!

Name: Mary MacKenzie
Location: Raigmore, Inverness

10/ 10

Gary Munro, Inverness

Went to this garage on the recommendation of a work colleague. What a great guy! He knows his Volvos inside out, all fixed at almost half the cost quoted by AC!!! This is what a garage should be like, somewhere you can trust not to take advantage and fit parts that aren't needed. Well done!!!

Name: Gary Munro
Location: Inverness

10/ 10

Janice Mackay, Inverness

Very helpful, kept well informed of costs of engine repair throughout, came out quite a bit less than the estimate! Been using one of their high profile competitors round the corner until now, but this garage knows its stuff and I won't hesitate to go back! I'll recommend John and his staff to any one who will listen, it's nice to find a garage who don't treat women as ignorant of anything mechanical, all the parts were shown to me when the repair was finished and explained why they failed.Well done!!!!

Name: Janice Mackay
Location: Inverness

10/ 10

Gary, Inverness

I have used this garage for quite a few years now and always found John and his staff to be more than helpful. They are always keen to explain why a fault occurs and try to fix it as cheaply as possible, I honestly wouldn't go any where else.

Name: Gary
Location: Inverness

10/ 10

Not given, inverness

honest john! thats all i can say! :)

Name: Not given
Location: inverness

10/ 10

Anonymous Review

This is a great place prices are great they even fixed a problem for free

10/ 10

Anonymous Review

I found that this garage are very helpful and friendly, they do their absolute best to keep costs down and are willing to get you sorted out at a moments notice if they can. I would recommend this garage to anyone and wouldnt go anywhere els.

Add a review for Birrell Mot & Service Centre

Write a Review