S & B Motors

I had my MOT done there initially. Service good and efficient. Noise coming from brakes required new brakes and discs. Again efficient and good service. However after I contacted them with two more minor issues I felt the customer skills fell dramatically! Diagnosis of my faults was excellent and speedy rectification...however if I asked any questions on the phone or at the service desk they apppeared very cold. The initial excellent customer skills was replaced by coldness. Not sure why they became cold and aloof...I will not be going there even though they are excellent at their job of fixing and maintaining cars...

I Must say First what a Warm and Friendly Garage S&B Moters are
They did a lot of work on my 2001 Astra Diesel car, Fitting me a New injection Pump plus other work on the car,and when i picked the car up it was cleaner than when i took it to them They had washed and Polished it.
Once again A Big Thanks to Natalie & Shawn who kept me informed while my car was there,And a Big Thanks to all the Mechanics who worked on my Car A Splendid job and would Recommend This Garage to everyone.
Thanks Again S&B
R Maclennan
Edgware