Turbo Pacs

4 Dragonville Industrial Park Dragon Lane, Durham, DH1 2XJ

10 / 10 from 34 reviews

01913863422


4 Dragonville Industrial Park Dragon Lane, Durham, DH1 2XJ
Garage Mechanics in Durham, County Durham
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Business overview
Automotive specialists, with Rolling Road, and their own prestige range of ECU enhancements. 20 years of experience tuning all types of vehicles. Helping you choose the best performance parts or just repair your vehicle professionally.
Alway willing to take the time to advise you on all your automotive requiements, call us 0191-3863422.
Opening Hours
Monday to Friday 8.30-5.00 and Saturdays 8.30 - 12.00
Location map
Customer Reviews of Turbo Pacs
10/ 10

Paul james murphy, HARTLEPOOL

Hi this is second time I have been to turbopacs in Durham, 1st with my audi a8 , and just today with my bmw if you have a dpf,turbo problem or you just want a good internal clean for your car I can't recommend this company enough , the staff are polite and friendly and helpful , the prices are reasonable and you end up with a better car, p murphy

10/ 10

Derek gray, South shields

Took a 2010 tdci fiesta in .. stage 2 and a dpf removal and kn airfilter .. great lads great service thanks lads car feels like new and instant improvment on the mpg .. thanks again

10/ 10

Gaz, Fishburn

My Audi A6 Avant 2.0tdi suddenly lost all power and was engulfed in a cloud of white smoke. I got towed home and was in touch with the guys at Turbo PACS the next day. They arranged for my car to be collected from home, diagnosed the problem and got straight to work carrying out all the necessary repairs. New turbo, engine flush, gaskets, full service, road test etc.
The car is now like a new motor. It's quieter, more responsive and the power deliver is fantastic.
These repairs are never going to be cheap but I can't grumble with the price! People need to realise that in these situations you aren't just paying for the parts, you are paying for the years of knowledge and experience from experts in the field, that have a well deserved good reputation.
I would not hesitate to take cars back to Turbo PACS and would definitely recommend them to others.
Might even take my GSXR in for some tweaks!

Cheers guys!

Reply from: Marc, MD
What an improvement that made hey...superb car and im delighted you are happy with the result and our work
Reply from: Marc, MD
A superb vehicle which responded really well to a new turbo plus our stage 1 Responsechip. Once again very happy to get you back on the road and thanks for taking the time to post this review
9/ 10

Adam, Washington

Main dealers couldn't give me an accurate diagnosis for the turbo failing on my 2013 Bmw 118...not impressed. TurboPACS zoned right in on it within minutes and got the job to fix it for me...they know their stuff. Excellent job happy to recommend you.

9/ 10

Alison, Sunderland

Had my Audi A1 at the main dealer for 4 month !! With blown turbo then a blown engine....they took it to TurboPACS and with 24 it's fixed and drives beautifully...just shows you that the little guys often know more...many thanks guys

Reply from: Marc, MD
Great little car that just needed a some tlc. Its what we do on a daily basis...happy to have been of some assistance..
10/ 10

Anthony, Sunderland

My VW Passat lost power and the lads at Turbopacs did a fantastic job of showing what actually failed and what caused it...provided a solution and got me back for the school run the same day...great workmanship and service thanks

9/ 10

Ali, Durham

I purchased a Mazda 3 1.6 td recently as was ripped off by the garage. Took to Turbopacs in Durham who helped me get the car fixed...thank you for your help and i am happy to recommend you to others

1/ 10

frank, washington

Google this company before using, I wish I'd done so before letting these cowboys loose on my car as there are lots and lots of complaints about them. These other reviews are probably fake.....incompetent staff, without going into long technical detail my car needed to have the engine rebuilt after being here, do not use.

Reply from: Marc Dellapina, MD
Frank Pattison - Quote from invoice Vehicle down on initial estimated power. Improved with fuel alterations however run aborted due to oil leak. Possible from sump to block plus internal engine noise concerning. Ex rally car engine trashed within an inch of its life !! Still have the pictures of the oil leaking from the engine when it came in... Much easier to blames others than maintain your vehicle correctly....
10/ 10

Ian, Tyne and Wear

Took my Honda CRV 07 CDTI to Turbo Pacs - Long story short, needed a new turbo. It was done with regular updates and with a great positive attitude to customer service!!! Also had a full induction clean - car feels like its come straight from the factory again! Improved MPG, quiet... awesome! you've got a returning customer, thanks a million guys!

Reply from: Marc, MD
It was shocking how the main dealer was unable to pin point the running fault. We spend a great deal of time working with our customers and not only explaining what we believe is wrong with their vehicle but also what may also "lurk" in the back ground and the estimated costs and solutions which is what we consider to be customer service... It very satisfying when this is noted... The vehicle drives like new and we are delighted we could help
9/ 10

Ian, Nottingham

Just getting back to you, after returning to Nottingham last night...basically: it’s all good!
As I drove away from your Unit, it was immediately obvious that the car had been transformed. Whereas, there had always been a dead-band between 20-40mph, the vehicle seamlessly accelerated, for the first time. Once getting on to the A1, is was as if the Propulsion System had been exchanged. I had driven up to you, in an underpowered diesel and was now returning home with a Gas Turbine.

It was a struggle to keep the car below 60mph, in view of having the Bike and Trailer on the back. Additionally, I was registering in excess of 25mpg on the info display, which I’ve never seen before.


In conclusion: what a transformation! Thanks to you and your excellent mechanics the job is a huge success.

Reply from: Marc Dellapina, MD
Our pleasure...enjoyed working on this vehicle and always pushing for ever higher standards...thanks
9/ 10

Robert, Peterlee

Turbopacs in Durham completed a wonderful job on my car which had blown its turbo in a spectacular fashion. Very knowledgable guys and happy to take time to explain and show you whats wrong and how to fix it...delighted with the service and the quality of the repair....im happy to recommend Turbopacs to anyone wanting a quality repair to the car..

10/ 10

John, Gateshead Newcastle

I had my BMW X3 sent to TurboPACS in Durha...as id heard such good reviews about them...i wasnt wrong...they not only repaired the failed turbo on my car they found out why it had failed...showed me and resolved this...regular updates...super service and very knowlegable....couldnt recommend them enough...car drives beautifully..thanks

10/ 10

Robert, Thisrk

VW T5 now running beautifully following a couple of visists to Turbo PACS in Durham...did a lovely job fitting a new turbo and boost hoses and then Remapping it with one of their Responsechips. They also cleaned the induction system through so i thought id take the time to say ta lads...doing a great job stick with it...ill be back

Reply from: Marc, MD
Hi Rob...glad your happy with the job...its does drive really well now. Please keep in touch and thanks for the feedback
9/ 10

Tracey, Peterlee

Happy to leave a review for Turbopacs in Durham...found a fault that 3 other garages couldnt and they made it look easy...i was only there 10 minutes and they showed me what broken which made a change. Cars driving like it did when i first bought it. Would recommend these guys anything..

Reply from: Marc, MD
We always pride ourselves with getting to the route cause of a problem....its very satisfying and im delighted your happy...thanks for the feedback
9/ 10

Jack, Spennymoor

Great set of lads, very helpful I would recommend them to anyone. Did the work on my car quickly and engine bay looked sparking clean great jobs lads thank you very much

Reply from: Marc, MD
Thanks very much for the feedback
10/ 10

Scott, Peterlee

A big thanks to Turbopacs in Durham for their Saturday morning FREE dyno days for bikers...was great fun...ive been a few times and Marcs always been more than happy to put the bike on the dyno...there have been some really busy mornings too...great business and friendly too

Reply from: Marc, MD
Thank you very much for the feed back its always welcome
Reply from: Marc, MD
Thank you very much for the feed back its always welcome
9/ 10

Charles, Sunderland

DPF light came on in my Peugeot 207 and i took it to Turbo PACS in Durham after looking at their web site...they found the DPF was blocked and the turbo charger had been damaged and was leaking oil..it was with them for a day...now working perfectly...great job lads...happy to recommend you.

Reply from: Marc, MD
Our pleasure...glad your happy with the result...we try hard to be as helpful as possible
9/ 10

Glen, Darlington

Had my Subaru down to Turbopacs as it had been driving me mad with this whistling sound...the guys there sorted it without the need to fit a new turbo...they could have as i would never have known...thanks guys and i thought i would post this as a thank you. Ill be back for my Responsechip very soon.

Reply from: Marc, MD
Thanks Glen...im glad we could of some assistance and thanks for the feedback.
9/ 10

Kevin, Jarrow

Had my BMW 520D remapped at Turbopacs in Durham after very poor experience from local so called expert !!
Great lads...know there stuff and they have a fantastic little setup with a car and bike dyno...car is sensational to drive and fuel economy much improved...TurboPACS are the boys

Reply from: Marc, MD
Cheers Kevin....just trying to catch up with responding to reviews...hope your enjoying the car
10/ 10

Stuart, Peterlee

Thanks to turbo pacs for the work on the Mrs citroen c8. Said goodbye to dreadful DPF filter. The results after Mark and the team finished is excellent. The power difference is great compared to before, especially for a heavy 7 seater. Truly benefited from being in the hands of tuning professionals. Thanks again."

Reply from: Marc Dellapina, MD at Turbo PACS Ltd
Just noticed these reviews thank you very much
10/ 10

Paul, Aberdeen

I had my Octavia 2.0 170bhp TD down at Turbo PACS in Durham...a long drive from Aberdeen. The car was Superchiped at 202 bhp. I brought it down for DPF remnoval however Dan pointed out that the turbo was leaking oil into the pipes and needed changing. They did a fantastic job...ferried mne arounbd and sorted a over night stay out. End result...DPF gone...226bhp and on the drive back 66mpg result boys thanks

Reply from: Marc, MD
Thank you for the review...we have pictures and before and after power graghs from your vehicle whilst it was being modified. Superb results. Thanks for taking the time to publish these comments
10/ 10

Iain, Gateshead

Had my VW Bora in at Turbo PACS...it really was quiet a state...got to hand to the guys there they did a terrific job...going like a dream now...anyone looking for a proper garage i would recommend them to Turbo pacs in Durham...

Reply from: Marc, MD
Thanks you very much for the feedback..
9/ 10

Jeff, Langley Park

My clutch completly failed on my BMW X3 2.0TD. Turbopacs did a superb job replacing the clutch and dual mass flywheel. Tried their demonstrator and had it remapped as well. Superb service...happy to recommend them to drivers wanting a professional established garage in Durham.

Reply from: Marc, MD
Thank you for the review..i am delighted that you have been happy with the work that we completed for you.
9/ 10

Andy, Darlington

Had my Honda CRV in at Turbo PACS in Durham. A great little garage...been inbusiness since the 90s and their experience really shines through. Did a great job...very happy to recommend them to anyone looking for a tiop notch job with great customer service

Reply from: Marc, MD
Thank you very much for the feedback....its always welcome and great to see people taking the time to say thank you.
10/ 10

Dennis, Middlesborough

Booked my car in after dealer said i needed a new turbo. Turbopacs gave me a good quote and i left it with them to fix. £ hours latter they called car fixed...didnt need turbo..boost leak and EGR fault all done for a fraction of the cost..now i ask when would that happen...fab guys thanks alot...ill be back..just go there great guys.

Reply from: Marc, MD
Thank you Dennis...always nice to hear some good feedback
8/ 10

Russell, Northallerton

Would like to thank Turbo PACS fr helping me with my Land Rover. Tried a few garages but they could not help...thankfully Turbo PACS had main dealer equipment and was able to get to the route of the problem straight way..Thanks

Reply from: Marc, MD
Thanks very much for the review...
10/ 10

Paul, Newcastle

Had lots of problems with my S Type Jag 2.7 TDV6...DPF of course and was delighted that Turbopacs (Marc & Dan) did a fantastic job on the old girl...no more DPF plus they tuned it...thanks for all your help...a pleasure

10/ 10

Paul, Hexham

Hi Marc got the car back safely.... Seems a lot more responsive and it didn't go into limp mode!! Thanks for the work and advice and professional service. I'd be happy to recommend you if anyone asks me.

Name: Paul
Location: Hexham

10/ 10

Martin, Somerset

From Somerset but work off shore...had a superb upgrade to my Mazda 6 MPS...all organised with Marc over the net. Very helpful and knows his stuff...Stage 2 remap, cat back exhaust, dounble capacity intercooler, uprated brakes and lowered...fantastic. Shame they are not closer....big thumbs up and thanks

Name: Martin
Location: Somerset

10/ 10

Andrew Shaw, Sunderland

Just to thank you again for the great customer service and job on my car (blue Bmw 118D M Sport) and to say that I'm very very happy with the result. The car is now better and smoother to drive, due to the extra 49bhp! And it hasn't affected the fuel economy either – great stuff. You answered all questions that I had initially and your knowledge and expertise was invaluable.

Name: Andrew Shaw
Location: Sunderland

Reply from: Marc, MD
Hi Andrew...yes i remebwer this car...superb results...glad you are enjoying it and thanks for the review
10/ 10

Tony, Durham

Just had my Mercedes 320 CDi remapped at Turbo PACS and checked before and after on their Dyno...great setup...then they serviced it...real attention to detail.Used many garages over the years and had numerous vehicles remapped and this is by far the best result and best service Ive had.
The garage is really tidy and has all the toys...the owners have been invloved in motorsport which is always a good sign...to many over night experts out there !!
I am happy to recommend these lads to anyone whos looking for quality and enthusiasm.

Name: Tony
Location: Durham

stephen c

terrible workmanship and standards, customer service non existent, very rude when I complained about work and associated costs - Aviod!

Comment on other feedback, how can the same person under different names and locations place reviews recommending Turbopacs?

10/ 10

Graeme, Newcastle

Took my BMW M5 to turbopacs in Durham...great little specialist garage tucked away near the centre. Very helpful and hospitible..obviously enjoy what they do which helps. Took lots of time to advise me and the package agreed on was right on the nail...great service, price was great and the result superb. Would recommend anyone who wants to upgrade their car or just wants good service from a garage as they also do all the boring stuff as well !!

Name: Graeme
Location: Newcastle

10/ 10

Owen, Darlington

I took my Mazda 6 to have the DPF removed last week at Turbo Pacs Durham. Mark and Anthony were very helpful and reassured me throughout the whole process. They both completes the job within a day and a half and were able to diagnose a boosting issue due to a vacuum leak in the vacuum chamber on the air box.
Despite what I can only describe as a mini strop I had due to how much the car has cost me, Mark still reassured me through the process and after getting the car back it feels more alive and boistrous, even more so than when it had a tuning box on previously.
These are two great lads who just want to help people with their cars to earn a living.
Clearly the negative comments have found another Turbo Pacs in Durham as these guys wouldn't do a bodge job, they kept my car for an extra day to ensure it was runnin right.

O and guys if your reading this, in 5th and 6th gear the car is boosting up to 30psi now. It hits 30 and drops straight down to 25 so I'm guessing it is dumping the extra 5 that it doesn't require.

Either way the performance is the best it's been.



Name: Owen
Location: Darlington

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