Jy Auto Electrics Ltd

Jy agreed to repair the tracker and associated damage after my car was stolen and damaged. They ordered the necessary parts incrementally resulting in a job that should have taken about 3 days to more than 2 weeks. Thereafter, despite intervention from the insurance company (Zurich) and the insurance brokers, they refused to release the car to me for more than 4 days until they were paid by the insurers. Zurich tell me that they tried to settle the bill immediately after it was served on them, but Jy bank account would not receive the monies. JY falsely claim that I agreed to pay for the work personally and claim reimbursement from Zurich when they claimed prior authority from Zurich for the work they were to carry out .

On the whole an entirely unprofessional outfit with no concern for customer care that caused me inordinate inconvenience with their false promises.