Mr Clutch Autocentres Ltd

Absolutely disgusting customer service. Booked my car online for MOT a whole week in advance, yet I turn up to find about 500 cars ahead of me...in various stages of being repaired...so much so that I can't even find a parking space right outside their premises. Joke.

Took my car for MOT 18/2/2021. Called 5 times that day & asked for a price to fix MOT failures. Was assured a price would be given to me. This was never done.

Called again on 19/2/2021 (again I had to call) - was told headlight levelling switch was not working but they don't know why...so are you mechanics or not?? You don't have access to electrical diagnostic equipment like every other garage does to find the cause? Don't understand? sorry. Was told on phone they were getting an "Auto Electrician to diagnose fault..." This was never done.

Further 3 days pass with no contact at all. It's now 22/02/2021 - I message Mr Clutch Head Office and ask what's going on. Absolutely nothing was done over 5 days with my car in their care.

Even simpler tasks like fixing: "Offside Front Upper Anti-Rollbar joint dust cover" was not even attempted...Seriously is that a joke???

I would avoid at all costs. Absolute joke!