Hi, be tough with the dealer.It is seriously pathetic to withold free replacement of the EGR valve after only a few days out of warranty, as clearly that EGR valve was not fit for purpose lasting such a short time. I had the same issue and it was a few days out of warranty and told them to replace it free and I would take things directly to vauxhall if they didn't. It worked and they repalced it. If you had the job done and paid, I suggest writing directly to vauxhall to inform them of your dissatisfaction and disgust and to kindly request that they re-imburse the charges for your trouble.Ask them about customer loyalty and remind them about the competition that's out there vying for your money!
Posted on Tuesday 26th of April 2011Don't understand this? Ask a question