Vauxhall Zafira clutch kit & no returns

2009 Vauxhall Zafira Problem

Ref#21193
CarVauxhall Zafira
Year2009
Ownerscrubincookers
Posted24/12/2018
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Happy Xmas all. Would like your views on a purchase i made for my zafira. Clutch had failed so purchased a clutch kit. Was asked for VIN,no and year of manufacture from a couple of sellers and they all came up with same type to fit car. It turned out that only 2 parts fitted but not the releaser. The mechanics at garage had to go out and purchase the correct one at an extra cost of £100 quid. I have been told by the sellers that they will not accept any returns for the releaser i now have as an expensive shed ornament.

Solution 1
whittingehame | Legend | Since: Oct 2009 | Posts: 444 | Fixes: 11897 | View Garage
Suggested Solution

Normal practice with most part suppliers . What I've had to do in the past when this happens is return the complete clutch kit for correct kit .If correct one not available , total refund to my account .Does help if you have a trade account and frequently deal with the company .


Posted on Monday 24th of December 2018
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Solution 2
whittingehame | Legend | Since: Oct 2009 | Posts: 444 | Fixes: 11897 | View Garage
Suggested Solution

Forgot to add .You are lucky to find a garage that would fit a clutch kit not supplied by them , Most would chase you .


Posted on Monday 24th of December 2018
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Solution 3
1/4drive | Auto Insider | Since: Jun 2011 | Posts: 25 | Fixes: 1859 | View Garage
Suggested Solution

As above.
I know some shops mark up parts prices.
some don't.
but I don't fit owner supplied parts.


Posted on Tuesday 25th of December 2018
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From Original Poster
scrubincookers | Driver | Since: Apr 2015 | Posts: 0 | Fixes: 4 | View Garage
Suggested Solution

Thanks for replies. The sellers did ask for photographs of the old part against the new part they sent. This i done but, because they class it as a kit they say not able to assist further. Ta.


Posted on Tuesday 25th of December 2018
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