T W K Thomas & Sons

Car Body Repairs & Bodyshops in Swansea, SA7 9QP

T W K Thomas & Sons
Average User Rating
5 out of 10 (15 reviews)

ADDRESS: C W M Garage Off Peniel Green Road Bethel Road Llansamlet Swansea SA7 9QP
MAP: See on a map
TOWN: Swansea
TELEPHONE: 01792 772549

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User Reviews for T W K Thomas & Sons

User Comments - we have 15 comments about this.

The Latest Comments

anonymous, swansea
My Rating 1 out of 10 stars

Terrible,awful unprofessional service! Was told vehicle would take a week, took 2 1/2. No communication, no phone calls returned
Had a quoted price in writing but despite the vehicle being 10 days overdue bad attitude off staff still charged more. Disappointed and angry in the overall service and attitude. Wish I had seen recent bad reviews earlier
darren, carmarthen
My Rating 1 out of 10 stars

the workmanship on my partners fathers car is rubbish. there is over spray on every adjacent rubber seal to panel. the bumber was not put back on properly, they fitted reversing sensors, wrong colour! they could have sprayed them! mind boggling. do not go there. my parteners father has since died so i am guessing this will not be resolved now.
Peter Thomas , Glynneath
My Rating 1 out of 10 stars

Would not recommend the garage to ANYONE, Haven't had my car back so still unsure as to how good of a job they do. All they say is I'll ring u back but never do. Unprofessional.
Peter Ian staker , Swansea
My Rating 3 out of 10 stars

Told me that my car would be ready and then when I went to pick it up they put the date a few days later. I took this on the chin and when the next date came I went to pick up my car again and they did exactly the same and put the date back again. Shambles. Almost feels like they don't care about you and get funny with you when you ring to wuestion
Jessica Hook, Swansea
My Rating 3 out of 10 stars

We had to travel to get our courtesy car and wasn't advised they could drop it off to us. Bad communication and didn't tell us when our car was fixed. Parts were missing inside our car and took 3 weeks to change one door panel. Felt they didn't care about us.
Kenny George, Gorseinon
My Rating 10 out of 10 stars

Had my BMW M5 vandalised , serious damage every panel and other parts damaged.
TWK , were first class, kept me informed of the progress on a regular basis
Workman ship was excellent, nothing to much trouble for them, special mention to Mark who took time to find out every thing I needed to know.
Highly recommended
Bob Williams, Gorseinon
My Rating 9 out of 10 stars

Did a good job,
Friendly and helpful
Would use next time some half wit drives into me!

Name: Bob Williams
Location: Gorseinon
Martyn Evans, Morriston
My Rating 10 out of 10 stars

Good job very happy

Name: Martyn Evans
Location: Morriston
Martin Saunders, Gower
My Rating 10 out of 10 stars

Repaired my Range Rover perfectly, and was ready a day earlier than they originally anticipated. Loan car was brand new and spotlessly clean. Friendly staff. Wasn't kept waiting around. The work was guaranteed for, if I remember correctly, 5 years!

Many thanks to all at TWK

Name: Martin Saunders
Location: Gower
B Andrews, Swansea
My Rating 10 out of 10 stars

Repaired my badly damaged car perfectly. Had use of brand new courtesy car free of charge. Would recommend to anyone.

Name: B Andrews
Location: Swansea
Lee, LLanelli
My Rating 3 out of 10 stars

Took my car for body damage and when i went to pick it up the job on the n/s of car was terrible,paint etc so thin you could see the repairs underneath plus it was a different shade in colour,the only damage to the car was a deep scratch down the length of the n/s but you could swear it was a full on collision with the repairs they done,would not recommend this garage to anyone who needs body repairs...

Name: Lee
Location: LLanelli
Adam Havard, Swansea
My Rating 10 out of 10 stars

Took my car in for an MOT, helpful staff from reception to bodyshop. I was given an estimate for the repairs and the invoice was actually lower than the estimate, they also repaired some other niggling issues for free! Great service and value for money, I'll be taking my car there again for its service once it's due.

Name: Adam Havard
Location: Swansea
Catherine, Swansea
My Rating 10 out of 10 stars

Took my car there on the Wednesday, week later the car was ready, brilliant service, car was cleaned outside and in as well. Quick, friendly service. Definitely recommend!!!

Name: Catherine
Location: Swansea
Gavin Rees, Swansea
absolutely terrible job. had the car back after the accident and the problem hadnt been fixed took it back said he would be a few hours with the car and its there still 2 days later. absolute terrible.

Name: Gavin Rees
Location: Swansea
Anonymous | Driver | Since: Aug 2009 | Posts: 11811 | Fixes: 0 | View Garage
My Rating 1 out of 10 stars

A very poor job sprayed the front end and there were difference in the colour matching of the sprayed panels, which is unusual. Not recommended

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