My Rating 5 out of 10 stars
Poor poor poor. Sales are very good and good priced but after sales are the worst I have ever encountered. My sub after 4 months went faulty took it back and fair enough they sent it away to be repaired. Or did they?
They told me to call back in a week so I did and no update so I waited two weeks and still and an update. The sub's company was replacing it and it was meant to be coming in today but no time. I then asked for the manufactures numbers and called myself. I got told they know of Extreme bass but nothing had been sent out. I called back the shop who said it had just arrived.
I went to pick it up and noticed the returns label had been left on but the address had been ripped off. But the tracking number was still on there. Out of curiosity I put the tracking number in and found it had been delivered to the store 2 months beforehand.
When I went to pick up my "Repaired" sub I asked for my receipt back oly to be told it had been filled and no one can find it. (Great filling system) It took 3 weeks and about 8 phone calls to finally get a copy of my receipt posted out. I will never ever use this shop again